BAKIR, M.; AKAN, Şahap; AFANEH, İbrahim N. Y. .; KURT, M. Relationships between service quality and customer satisfaction in airlines: Evidence from SEM and ANN based on AIRQUAL model. European Journal of Tourism Research, [S. l.], v. 41, p. 4113, 2025. DOI: 10.54055/ejtr.v41i.4066. Disponível em: https://www.ejtr.vumk.eu/index.php/about/article/view/4066. Acesso em: 14 oct. 2026.