KHETJENKARN, S.; AGMAPISARN, C. The effects of emotional labour on the outcomes of the job and the organization: Do the differences in age and the manager’s emotional intelligence have any impact in the hotel business?. European Journal of Tourism Research, [S. l.], v. 25, p. 2504, 2020. DOI: 10.54055/ejtr.v25i.419. Disponível em: https://www.ejtr.vumk.eu/index.php/about/article/view/419. Acesso em: 8 nov. 2026.